DomainAgentStatus

Доступность объекта: Доменный объект.

Объект:

Name

Type

Description

name *

StringType

min_length=1, max_length=150

base_status_id *

IntType

choices=CALL_CENTER_AGENT_BASE_STATUS_LIST_INT

hk

StringType

required=False, choices=[„3“, „4“, „5“, „6“, „7“, „8“, „9“]

icon

StringType

required=False, max_length=50

Base agent status

ID

Description

-1

Available

-2

Available (On Demand)

-3

On Break

-4

Logged Out

-4

Logged Out

Base agent state

ID

Description

-20

Idle

-21

Waiting

-22

Receiving

-23

In a queue call

-24

Reserved